WHY AM I BEING CHARGED EXTRA FOR SHIPPING WHEN MY ORDER QUALIFIES FOR FREE SHIPPING?

Updated 5 months ago by Riley Brewer

1. You may have used a discount code at checkout that makes the subtotal of your order less than the free shipping threshold to your shipping address. 

2. You are an International customer and need to pay for duty and tax. Please note that all International shipments are subject to duty and tax at checkout, which is calculated separate from your shipping cost. This fee is included in the shipping line item at checkout, even if your order qualifies for free shipping.  


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