WHAT TO EXPECT FOR US RETURNS

WHAT TO EXPECT FOR UK RETURNS

WHAT TO EXPECT RETURNING FROM ALL OTHER COUNTRIES?

WHAT IS HAPPY RETURNS?

CAN DUTIES & TAXES BE REFUNDED?

WHEN WILL I RECEIVE MY EXCHANGE/SHOP NOW ORDER?

WHEN WILL MY EXCHANGE/SHOP NOW ORDER BE SENT?

CAN I USE A DISCOUNT/PROMO CODE WHEN USING SHOP NOW TO EXCHANGE MY RETURN?

HOW DO I PAY THE BALANCE FOR MY EXCHANGE/SHOP NOW?

WHAT IS SHOP NOW?

WHAT IS YOUR RETURNS SHIPPING ADDRESS?

HELP! THE POST OFFICE IS NOT ACCEPTING MY RETURN LABEL

WHERE DOES MY REFUND GO IF I PAID WITH AFTERPAY AND RETURNED FOR STORE CREDIT?

CAN MY RETURN BE REFUNDED TO MY ORIGINAL PAYMENT METHOD, NOT A GIFT CARD?

MY EXCHANGE ITEM IS OUT OF STOCK!

WHERE WILL YOU REFUND MY ORDER TO?

WHEN WILL I GET MY REFUND?

CAN I RETURN UNDERWEAR, EARRINGS, FACE MASKS OR COSMETICS?

CAN I RETURN SALE ITEMS?

MY RETURN HAS BEEN PROCESSED FOR THE INCORRECT AMOUNT

CAN I RETURN ITEMS THAT WERE PURCHASED WITH AFTERPAY?

HOW LONG AFTER I RECEIVE AN ORDER, CAN I MAKE A RETURN?

HOW LONG WILL IT TAKE TO PROCESS MY RETURN?

CAN I CHANGE THE TYPE OF RETURN I REQUESTED?

HAVE YOU RECEIVED MY RETURN?

WHY HAVEN'T I RECEIVED MY RETURN LABEL?

CAN I COMBINE TWO ORDERS IN ONE RETURN PACKAGE?

CAN I SHOP ON BOTH STORES?

CAN I RETURN FOR A GIFT CARD IF I AM AN INTERNATIONAL CUSTOMER?